American Airlines

Posted on: Thu, 05/20/1999 - 3:32pm
EILEEN's picture
Offline
Joined: 04/06/1999 - 09:00

Instead of flying to the UK from LA with Continental we will be taking American (they are the only airlines that fly direct to Birmingham International, UK). Now I have a refund from Continental I called American and asked them about their policy. The representative was polite, concerned and told me they hear a lot of requests like this. They can offer peanut-free meals (but not on the International flights). A Special Assistance Coordinator will call me about 1 month before the trip and it is in my file that we have requested a peanut-free flight. Their code for being a peanut-allergic flyer is DFW105/11. I was told many of their flights are peanut-free since they often serve pretzels. I'm hopeful we can get peanut-free flights (4 different planes!) but will be carrying EpiPens, steroids, benedryl etc. AA's attitude was so different from Continental's over the peanut issue, I really can't describe the difference.

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