Kraft Needs to Do The Right Thing and Label Their Products

Posted on: Wed, 08/16/2017 - 10:20am
Player11753's picture
Joined: 08/16/2013 - 17:12

I tried to find out if "Baker's Unsweetened Baking Chocolate Bar" - the standard baking chocolate I grew up with - came from a peanut -free facility and the product was not labeled! There is no excuse for this. I went on Kraft's website and still no info at all!

They make you jumps through hoops to contact them-try to pawn you off on their FAQS even after you have composed an email! I will pass along the response assuming I get any.

If is stressful enough dealing with this allergy, the major food conglomerates could help by tracking and labeling their products but will not do so unless WE put pressure on them.

Posted on: Fri, 08/16/2013 - 11:59am
momtoemie's picture
Joined: 03/13/2013 - 20:19

We have to figure out how to get cross contamination risk mandatory on the food label. I have tried emailing everyone with an email address at the CSPI but got an email back that this is not on their priority list - they think they did a good enough job getting the 8 major allergens listed years ago in the food allergen labeling legislation but they left this major loophole. So frustrating!

Posted on: Thu, 07/16/2020 - 7:46am
Tinsley's picture
Joined: 07/09/2020 - 13:33

I cannot believe that it is voluntary for manufacturers to list whether there is cross-contamination or the possibility of cross-contamination. Why is it up to us, the consumer, to contact the manufacturer in order to confirm whether there may be cross-contamination or not? That's so infuriating. Shouldn't we be protected? Why are we fending for ourselves? In this day and age all manufacturers should be required by law to list whether there is cross-contamination. If we all continue to come together and fight for this then I believe one day it will become mandatory.

Posted on: Fri, 08/16/2013 - 1:22pm
Player11753's picture
Joined: 08/16/2013 - 17:12

If you cut and past all the email addresses you contacted into the comment section of this discussion, I promise I will also contact them and try to get my friends and family to do so as well. If they are not bombarded and contacted repeatedly, nothing will happen.
The squeaky wheel gets the grease. Nothing else gets attention!

Posted on: Mon, 08/19/2013 - 2:30am
Aidan has PA's picture
Joined: 08/19/2013 - 09:16

Why patronize a company that refuses to label stuff? There are tons of competitors that you can choose.
Best thing to do is quit buying preprocessed food and make your own. I know there are certain things, like chocolate, that are hard to make yourself, in those cases you buy from brands that do label.

Posted on: Mon, 08/19/2013 - 11:06am
momtoemie's picture
Joined: 03/13/2013 - 20:19

Hi there! I don't have all the emails handy - I just went to their website & probably the contact us section & found as many as I could... center for science in public interest... we really need to get Michael Jacobson's address but he doesn't list it:( or phone # (LOL)

Posted on: Mon, 08/19/2013 - 11:33am
Player11753's picture
Joined: 08/16/2013 - 17:12

I will go on there then. Nothing will happen unless people like us take action.

Posted on: Tue, 09/17/2013 - 12:53pm
Avoidanuts's picture
Joined: 09/17/2013 - 19:21

I know of a site that lists lots of products that are peanut free (and other common allergens-free) and deal directly with manufacturers for their info.
Also, I've dealt with Hersheys directly, and they were very helpful in not only providing info about how they try to keep nut products in a separate factory/location from their other products, but they'll even track the bar code and production date to the product's factory and tell you everything made in said factory, as well as the factories location.
It can be frustrating and time consuming to deal with companies for clear cut answers, but while ones [like Kraft] may be difficult there are several others that are very helpful.
For instance, Ghirdelli is another I called today, and their consumer affairs rep was so nice and answered all my questions and gave me unlimited information. She encouraged me to let my other friends/family/and fellow FA Mom's to call them up if they had any questions about food allergies and their products. *They stopped using peanuts in their factories in 2011, the only product not produced in their factories are: White Chocolate Chips, and that manufacturer does use peanuts, unfortunately. The only Tree Nuts used are Almonds, Hazel Nuts and Coconuts. These tree nuts are not manufactured with any other nuts, thus no peanut contamination.
Take Heart knowing that at least there are other companies willing to help provide info and go that extra mile. I have the numbers for both Hershey's and Ghirdhelli if needed. Hope this helps

Posted on: Tue, 09/17/2013 - 11:44pm
Player11753's picture
Joined: 08/16/2013 - 17:12

If you could post those #'s that would be tremendously helpful to everyone on this site.
Thank you also for passing along the site
This is good info

Posted on: Sat, 10/19/2013 - 1:03am
Avoidanuts's picture
Joined: 09/17/2013 - 19:21

Absolutely, here's the number for Ghardelli: 1-800-877-9338, and ask for Consumer Affairs. Woman I spoke with was Rameshia, and was so wonderfully helpful.
For Hershey's I called the number on the back on the bottle (which I've since thrown out), but here is the link to their contact forum for the US, and many other parts of the world (they say to put in the month and year you are wanting to contact, so I'm guessing their number changes to allow for lower call waiting)
I'm always checking on info and looking for products.
Also, if you have a Trader Joe's in your area, they not only list the ingredients but also manufacturing info on all products. So, if anything is made around or shares equipment with known allergins it lists it right there on the package. This makes my shopping trips so much easier. I inquired in store about this and that is their standard on all Trader Joe's products. Therefore, if the label doesn't say it's made in or around peanuts, then you know it's safe.

Posted on: Sat, 10/19/2013 - 7:32am
anonymous's picture
Joined: 05/28/2009 - 16:42

Thank you for this information. It's great!


Peanut Free and Nut Free Community

Click on one of the categories below to see all topics and discussions.

Latest Discussions

Latest Post by Timurasizn Thu, 09/17/2020 - 11:06pm
Comments: 0
Latest Post by doggydude Sun, 07/19/2020 - 4:36am
Comments: 1
Latest Post by Tinsley Thu, 07/16/2020 - 8:12am
Comments: 5
Latest Post by Tinsley Thu, 07/16/2020 - 7:21am
Comments: 13
Latest Post by beachgal2020 Wed, 07/15/2020 - 1:45pm
Comments: 79

Peanut Free Store

More Articles

People with peanut allergy are advised to wear a peanut allergy bracelet or a medical ID bracelet that indicates the allergy so that if they...

Unless we consciously carve out time for self-care, constant food allergy management can slowly erode our sense of well-being. Signs of allergy-...

When love is in the air we can get caught up in the moment and throw caution to the wind. However, if you have a...

There is no definitive treatment for a peanut allergy. Because every case different, reactions will...

Tree nuts and peanuts are distinctly different. An allergy to one does not guarantee an allergy to the other. Peanuts are considered legumes and...

Many doctors treat allergies, including pediatricians and general practice doctors. When allergies are severe, primary care physicians often refer...

Are you tired of serving fresh-cut fruits and veggies as a healthy snack? Sure, there's nothing wrong with these options, but they can get boring...

For those living with peanut allergies, having a source of ready-to-eat 'safe' foods can be a...

Are you craving cake? Perhaps there's an upcoming birthday...

Asthma is a condition that is considered to be chronic and long term. Asthma disrupts the airways located in the lungs. Asthma often causes these...

Peanut oil is an inexpensive, healthful and inoffensive way to cook—unless you have a peanut allergy!

Light peanut oil is popular as a...

Are you looking for peanut-free candies as a special treat for a child with...

People with peanut allergy should know about foods to avoid, as many who are allergic to peanuts are allergic to other nuts like walnuts, cashews...

If you or your child has a peanut allergy, that unmistakable smell of peanuts wafting through the air...

Whether you have a child with a peanut allergy or you are sensitive to packing a nut-free lunch out of concern for other people’s children, it is...

Those with severe peanut allergies soon learn to look for the 'peanut-free sign' on any packaged food purchase. This is a notation found on a wide...

For many people with peanut allergies, baked goods present one of the most significant risks. Even if...

Are you craving sweets? Those with peanut allergies must be especially careful when indulging their...

Peanuts and Nuts Can Trigger An Asthma Attack

According to the American Academy of Allergy, Asthma and Immunology (AAAI), more than 3...

There are more "peanut-free" products than ever on the supermarket shelves. This means more choices than ever for peanut-allergic shoppers and...