Thomas Bagels...bad response from 800#
I just called George Weston Bakeries who makes Thomas english muffins and bagels and the woman I spoke to was not very informative at all. She said they do use peanuts and nuts in their facilities and there is not a dedicated line for non-nut items. She said they do clean the lines but they are made on shared equipment and said "sorry."
I find it hard to believe a big company like this will not label their products for allergens and has such a laid-back attitude.
I'm not sure if I spoke to a bad customer service rep or if they really are that unconcerned with allergies.
We have eaten the plain english muffins for some time with no issues.
Does anyone else have any experience with their products or received a different response from their customer service team?
Related Community Posts
Sign up for our newsletter and receive a free peanut-free snack guide.
Stay on top of your allergy with the latest news, lifestyle tips and recipes.