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Taking the offensive with airlines
By Matthew on Thu, 06-24-04, 21:03
My family has been kicked off one flight (America West) and had to cancel another (Alaska) because of their policies regarding peanuts and our son's allergy.
Rather than settle for refunds, I would like to put the airlines on notice that they are headed for a multimillion dollar wrongful death lawsuit and that it is in their financial best interests to do what is ethically and morally correct, to stop serving peanuts.
I propose two steps:
First, in addition to sending our complaint letters to the airlines themselves, the Aviation Consumer Protection Division, peanutallergy.com & the Food Allergy & Anaphylaxis Network (11781 Lee Jackson Hwy., Suite 160, Fairfax, VA 22033-3309), it would be great to archive them and make them permanently accessible to subscribers. The letter writers could of course edit out any personal information they don
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Matthew,
I may have missed it, but have you heard anything new? Could you give us an update?
Stay safe,
Sue in Sunny Arizona