scared on continental

That is just awful.

I think Continental has ties to the peanut industry.

They are real assholes.

I talked at length once to a rep at Continental who happened to have a PA daughter. She hates the co. she works for. The peanut for them is nothing but a bottom line decision. Their cost/analysis concluded that it was cheaper to fight lawsuits resulting from PA medical events on their planes than to have "peanut-free flights". They are trying to guilt you for your request but they are the really truly guilty ones. Purely a calculated business decision.

This makes me angry--I hope someone sues them some day. I fired off a letter. We'll see if I get a reply.

I won`t fly them either. I used up my Continental miles on one of their partner peanut free airlines and sold my Delta and America West miles on ebay. Delta has horrible peanut policies, and America West used to, but I think that is no longer true since they merged with US Air. I made $2400 on ebay selling miles on airlines that have bad peanut policies, so in a way I came out ahead.

Lisa M,
You wish come true in the media thread.
I just re raised it because i cant remember how to link

kjmiami
you should consider attempting to contact that lawyer. your input might be helpful.

I really hope that Continental gets sued big time. And that they get negative media attention.

Here is their response to my letter:

Thank you for contacting Continental Airlines, and your e-mail regarding

Linking for LisaM:

[url="http://uumor.pair.com/nutalle2/peanutallergy/Forum8/HTML/001755.html"]http://uumor.pair.com/nutalle2/peanutallergy/Forum8/HTML/001755.html[/url]

One thing I found airlines do not understand is that you are not going to react if the person next to you is eating a muffin that may or may not have been made with peanut oil.

I reassured the airlines that if they would not serve peanuts on my son's flight and if they would make an announcement he would be fine. I also told them my son would eat NOTHING on the flight except food he brought onto the flight himself.

Otherwise they get scared from their ignorance and would understandably rather you not fly with them.

And on short notice it is very difficult for them to prepare for you. My son does nothing on short notice, nothing as big as flying anyway, some things require careful pre planning.

I still say we have to give the world time to catch up to what we already know about PA. We were forced to learn quickly but the world is just catching onto the fact that PA is increasing and affecting everyone in many different ways.

Peg

I find it really annoying when people treat allergies as if it is an all or nothing thing . . . i.e. companies seem to assume that if they can't guarantee 100% safety (and obviously very few companies can) that they have no obligations towards people with allergies. . . .they just advise us not to deal with them. It isn't a question of eliminating risk but of minimizing it!

We just flew on Continental with my PA son. Absolutely no problems. We were able to select flights w/meal service, so no snacks offered.

I did call about a month in advance, re: PA concerns. The rep was not very helpful and simply read from a document about their PA policy. Supervisor wasn't helpful either. However, on second try to the "We Care" number, we got a very sympathetic and understanding rep, who suggested I call 24 hrs. in advance to remind them about the PA, so they can make arrangements with catering. However, I don't think this has much impact, since flight crew typically shows up 1 hr before the flight, and catering shows up pretty close to the time the plane arrives. The best option appears to be to pick flight times with meal service.

Actually, when I flew Cont. It was on a 9 hour flight with a meal. The meal included a nice peanut bar.

Is Houstonmom saying that Continental will provide a peanut-free meal? If they do, it's the first airline that I've heard of that will do this.

Their seats are as hard as bricks but in order to be able to eat a meal on board, I might consider them!

With the new security regulations in place, I'm guessing my yogurt will be confiscated.

My in-laws live in Cleveland and the direct flights are Continental. We will never fly Continental. My son is airborne and contact sensitive. I live near Boston. We now drive there rather than fly. In the past we would take American to Columbus and then drive to Cleveland. Last time we did that we got caught in a blizzard. We don't do Christmas there anymore. Just go there in milder weather so we can drive safely. We haven't flown Continental for the past 7 years. They would have made thousands of dollars off of us if they were peanut/nut free.

All this talk about the nutfree airlines serving tree nuts is unnerving as my son is allergic to tree nuts as well.

I always amazed that it is such a big deal to eliminate peanuts and nuts from the airline food. I can see serving may contains and expecting folks with allergies to avoid ingesting airline food. I can accept the need to to clean our seats etc. And under those circumstances would not be worried about airborne or contact risks. Very frustrating...

Quote:Originally posted by Adele:
[b]Is Houstonmom saying that Continental will provide a peanut-free meal? If they do, it's the first airline that I've heard of that will do this.

Their seats are as hard as bricks but in order to be able to eat a meal on board, I might consider them!

With the new security regulations in place, I'm guessing my yogurt will be confiscated. [/b]

Adele, find my thread on "gearing up for fight with Continental."

I will never fly them with DS, and I will try to avoid flying for work. For an October trip I flew American and had layovers in Dallas. My staff got back to Houston faster. But I don't want to give Continental any reward for their bad behavior. They're horrible.

Ewwwwwwwwwwwwwwww. I'm mad.

Stomp.

Stomp.

[b]Stomp![/b]

Ugh. For work in a few weeks I will be traveling to Phoenix, and I won't be able to get there in time if I fly American from Houston (stopver in Dallas). I have to fly Continental to get to my meeting in time without going the day earlier (which would put added expense for this trip on my nonprofit organization). I opted to have more of my staff attend this meeting and to trim costs by traveling the day of the meeting.

So, it's Continental for me. I really wanted to avoid flying them for work (we won't fly them with DS)--probably not realistic while living in Houston. But still.

I had to throw a tantrum in front of people who understand. Folks at work won't.

Thank you. [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img]

McCobbre - at least as a current customer you can write a complaint letter - saying how much you will try not to fly them again due the peanuts....

I think they would listen more to a current customer - when I contacted US Air they asked for my recent flight info...

Quote:Originally posted by Adele:
[b]Is Houstonmom saying that Continental will provide a peanut-free meal? If they do, it's the first airline that I've heard of that will do this.

Their seats are as hard as bricks but in order to be able to eat a meal on board, I might consider them!

With the new security regulations in place, I'm guessing my yogurt will be confiscated. [/b]

Adele, I'd watch out here...Continental is NOT sympathetic to PA and I know someone who had a SEVERE (requiring 2 epi-pens) reaction to airplane food on Continental.

Quote:Originally posted by TwokidsNJ:
[b] Adele, I'd watch out here...Continental is NOT sympathetic to PA and I know someone who had a SEVERE (requiring 2 epi-pens) reaction to airplane food on Continental.

[/b]

Please tell us more. Did they use the Epis on the plane? Both of them? Did the plane land? What happened? What did Continental do afterward?

Was it just the peanuts, or was it a meal that was served (as your post seems to indicate)?

Quote:Originally posted by McCobbre:
[b] Please tell us more. Did they use the Epis on the plane? Both of them? Did the plane land? What happened? What did Continental do afterward?

Was it just the peanuts, or was it a meal that was served (as your post seems to indicate)?[/b]

The anaphylactic reaction occurred mid-air from CA to NJ from something in the airplane meal. This was a PA adult who I think hadn't had a reaction in a long time. The person was given 2 Epi's by a dr on the plane (the dr's own Epi's, not Continental's). Made it to landing and went to ER for treatment.

Unfortunately I don't think it was reported to Continental. I think the guy was embarrassed as he was travelling with a group from work.

[This message has been edited by TwokidsNJ (edited January 07, 2007).]