Philly Swirl - Spoke to Alex - Please Read

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MICHELE03142002's picture
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I e-mailed Alex at Philly Swirl yesterday to thank him for his new peanut-free product - Swirlwich - and he e-mailed me back asking me to call him personally. When I spoke to him today, I asked him if I could repeat some of my conversation with him and he said he wished I would. Without making this very long, he is alittle bothered with regards to his new product. He felt he would have gotten more feedback from parents or individuals who have "peanut allergy" on how they felt about his new product. He also told me he has gotten some phone calls from some parents demanding he prove or test his product more frequently, so show that it is really peanut-free. He feels he has taking this on himself to be one of the few, if not the only one in the US, to label "peanut/treenut free" and has gone out of his way to make sure that it is, without some consumers demanding that he prove it - for the most part I rely on the manufacturer or the person on the phone to give me relaible information, which sometimes I am not even sure they know what they are talking about. I told him it would be great to have more products, and he said that was very easy to do and was planning to - like dixie cups and half-gallon ice cream - but at this time he is not sure now. I told him I have read alot of positive feedback in regards to his product, but he says he has only heard from very few. I am sure everyone will have their own opinions on this, but if you do like his product and would like more safe products, please email him and let him know. I am sure he would love to hear your responses.

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I have not yet tried these treats as I can't find them yet in a store near me but I did email the company to express my thanks. I think it is great when any company makes the effort to accomodate a growing number of the population and make a safe treat!!! Yeah to them! I'm hoping to find them soon so my PA son can enjoy them!!!

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Does he make this product for his personal gratification or for profit? I DO understand this is a wonderful service for PA families. If we buy it then that is positive feedback enough. I have seen plenty of positive feedback on this site for his products.

Peggy

[This message has been edited by Peg541 (edited March 10, 2004).]

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Unfortunately, I think this is a big reason why more companies will not come out and say their products are peanut free. And this is also why some companies that actually make products containing no peanuts will not say they are safe for people with PA. It drives me crazy when manufacturers say their food doesn't contain peanuts, yet they "can't recommend it for people with PA". It's because some PA people need so much reassurance and proof that it's easier for companies to write us off entirely.

It is a difficult problem. If someone feels they need absolute proof that every raw ingredient could never possibly have been stored in the same warehouse as something containing peanuts, well then, we are going to have problems getting any company to stick their necks out that far.

I trust that the Philly Swirls are peanut free. We bought some the one time we could find them and my son ate some. But I also think there are similar products available that are just as peanut-free but don't say it on the box.

It's too bad the guy feels unappreciated, but I'm kind of with Peg on this--it's a business and he needs to market it to others, too, not just to people with PA. I don't think most people write mash notes or make phone calls to provide moral support to food manufacturers. If he aggressively markets his product, he'll get all the feedback he needs from his sales figures.

Good luck to him! I will look for the product this summer.

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I too spoke to Alex about 9 months ago. Very nice guy, but I felt like he was pushing me to do his advetising for him. I had only called to enquire if it were available in Canada. He had me making long distance phone calls to BC from Ontario to call some distributor on his behalf to request they carry the product. I kept getting emails from him asking why I had not called him back with a response from the lady. I felt like I was doing his job. This went on for about 2 weeks then he finally gave up. But I do still get the odd email asking to support him, but we have not even tried his product, I would have thought he could afford to atleast send us a sample so I knew what I was trying to market for him.

I really felt like he gets a lot of FREE advertising on this site and tries to take advantage of our situation making it sound like it's for our child's benefit and not his at all.

Good luck to him, there is a market out there but I think he should find it not me.

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I can't not believe what I'm reading. How dare you criticize this KID for sticking his neck out for us. You obviously can't tell, but I have tears running down my face as I'm typing this response. I can remember as if it was yesterday when my daughter was told that she can have philly swirl and not worry about getting sick. Some of you should have seen the look on her face when her allergy free girlfriends commented on how much they love philly swirl. Not a single day goes by that she does not ask me why philly swirl is so different from EVERYONE else. Does anyone have an answer for her? For some of your information, I speak with Alex almost every week (sometimes, 45 minutes at a time) and for some of you to criticize his intentions is truly pathetic. Maybe you have forgotten the last time you called a company asking them about their products. These guys have been a total blessing to my family and YES, they do not have PA in their families, which should tell you how much they believe in us. It's my job as a parent to make sure that their effort does not go unnnoticed so they can have the strength to continue to support our cause. By reading some of these comments, it seems that they need plenty of help.

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Couple things here...

Alex's child is PA, isnt he? (or is there SOME allergy in the family?)

Now, my comments;

The products sound great for people that are PA and concerned about x-contam. We are not in that boat (we are in <2> boats)

Our first boat consists of DW, who is ana to peanuts/nuts. She eats any type of ice cream, etc, and reads the label. Obviously, she wont eat something like 'fudge brownie sundae' without looking, but very easily could choose vanilla/chocolate without reading labels. Hell, I BUY the ice cream in our house, and I wouldnt read the label of vanilla. That doesnt have nuts, afaik, does it? [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] (This same boat could easily consist of Sara as well, who has NKFA, though we avoid nuts for her, though she has had PB 2X without problems.)

Boat #2 consists of Caitlin. With her FA's, cows milk ice cream is NOT an option. We go the soy route for her. And we stick with vanilla/chocolate. Thats pretty much that. Other products that are milk free usualyl have SOMETHING in them, that she'd react to (banana, grape, etc..).

So, my conclusion:

Alex, thank you for making a product that is truly safe for PA/NA kids. Im sure they appreciate it very much, as do their parents.

Currently, it is NOT necessary for us to buy your product. We could, very easily, for 2/5 of our family. Why havent we? No reason, I suppose. DW is on weight watchers,, and I would choose whatever is available/on sale at the store. Im not picky.

And I you are not asking me 'why are you not buying my product', since this wasnt your post/intention.

So, I dont know ehre I was going with this (since my coffee hasnt kicked in yet), but for us, we havent hit that point yet. But when we do, Im sure we will consider your products. At that time, I may send you an email stating how good it is.

Jason
Caitlin 4-17-00 Allergic to Dairy, Egg, Wheat, Bananas, Grapes, Rye, Sesame, Beef, Garlic, Mustard, Onion, Peas and Avoiding Latex and all Nuts
Sara 2-13-98 NKA (avoiding nuts) (Happy 6th Bday!)
Meghan 2-28-03 Outgrown? Reflux - Alimentum feeder, Stopped Zantac - RAST neg. - PASSED Yo-Baby MILK challenge
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DS is having tonsils and adenoids out tomorrow. I'm going out today to buy him a lot of Philly Swirl popsicles. Last summer I bought a box and put it in the freezer at work. I put a sickey on the freezer saying "help yourself". They must have liked them becuase they ate them. I will do the same this summer with the sandwiches.

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I have also talked to Alex and I go out of my way to tell everyone I can about this company and their wonderful products. The Philly Swirl sorbet cups are DAIRY, EGG, WHEAT, and NUT free. Not only all that but the are also under 100 calories each (2 points for those of us on Weight Watchers!) and simply yummy. My only complaint about them is that they are very hard to find.

For those of you who are fans, you should get one of their tee-shirts. They are very cool looking and great advertising for a company that would be in our best interest to see become very successful.

For those of us dealing with multi allergies products like this are very rare. Seeing my son's excitement over these literally brings tears to my eyes.

My husband actually talked some people who where looking at another frozen treat into buying these instead by telling them how much the kids love them - not even mentioning the allergy connection. I about died laughing at him.

Oh, and they do not have a allergy person in either family, there was a time when they thought there could be a dairy allergy but it was just a normal baby thing going on. Of course they want to be a profitable successful business but I am behind anyone who introduces safe yummy kid friendly products into the world.

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I am appalled at some of the comments in this thread. Every single one of you know how hard it is to find products that are safe. Here we have a safe (and very tasty) ice cream product available to our PA children and some of you are bashing the creator? If you don't want to call manufacturers or tell people about the product - then don't. I rarely get upset or involved in the drama that often consumes these boards, but I cannot be quiet this time. Alex is a great guy. He is the ONLY person that voluntarily calls to answer your questions instead of senidng some generic e-mail or letter. Let's give him the props he deserves.

Jaime

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Please don

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Quote:Originally posted by LaurensMom:
[b]Please don

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tando's picture
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I thought that we (the PA community) were marketing ourselves to companies like this as potential markets?

Companies do want to make money and they want to hedge their best by finding the best markets for their products. We (the PA community) make ourselves more attractive as a potential market by being constructively vocal and actively contacting manufacturers to encourage them to sell to us.

We're sort of pre-qualifying ourselves as buyers -- if we're making an extra effort to contact the company or request a store stock a product, we're more likely to buy that product.

If we don't want the product, don't buy it. If we do, buy it. If we can't find it, request it. If we want more products, request that.

Yes, we're providing free market research and advertising, but its in our interest to do so. As for the marketing, we should only do what we're comfortable with -- word of mouth is the best advertising a company can get.

T.

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Quote:Originally posted by LaurensMom:
Imagine an entire section at the grocery store of peanut-safe products. It would be heaven!

[b] Yes, it would be heaven, and I hope in the near future to see this!!![/b]

Now, I

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Now, I

FAMOM's picture
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Hi All -- I posted a few years ago, had computer troubles and resorted to 'lurking'. I learn a lot that way. I am fairly shy, even about posting, however, I felt moved to respond to this topic.
My child is PA, TNA and sesame allergic. We've been living with this for 4 years. We are in a mode, a comfort zone, if you will...not a lot of processed food, but certainly enough to get by. I call the companies. I will be honest: I HATE IT. I've had customer service people be rude, certainly uncaring and even worse, 'not get it'. If only companies would label accurately and appropriately. I've talked to ice cream makers and not found one that made me comfortable enough. Then I read about Philly Swirl on PA.Com.
I've spoken to Alex -- He called me back within hours of me calling to see if his Philly Swirl ice pops were safe. He talked to me, long distance, on his dime, for a long time. I was so impressed. I've probably talked to him four or five times in the year (year 1/2?) since. He has always been enthusiastic, concerned, and to the best of my ablility to judge, very honest. I also sent him a thank-you email and called him back yesterday in response to his reply. This is a small company. The owners, Alex and Max, have taken it upon themselves, after talking to people from our community (by that I mean the food allergic community,) to label their products 'PN-TN Free'. This wasn't cheap, nor was it easy, but they did it because Moms like me said it would help us. Now they are getting calls saying they are not doing enough. Good Grief, they are doing more than anyone else (in the US, anyway) and they are doing it alone...this is not a Conagra or Kraft etc. This is a small company that makes a delicious product and makes the effort to label appropriately. Personally, I think that even if ice cream is in your comfort zone, a food allergic parent would be delighted to see any labeling changes for the better. I feel nothing but gratitude to the people at this company. When I spoke to Alex, I didn't get the impression that he was looking for any advertizement. He is looking for feedback, not for a pat on the back or to feel good. Buying the product isn't enough because, we don't sign in at the cash register to say we are buying these specifically because they are safe.
I am sorry, especially as a posting newbie to have gone on and on...I just feel strongly that companies that support our cause should be rewarded and the people in charge should know that we appreciate it.

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Just want to add, WE LOVE PHILLY SWIRL! My son is pa, soy, & milk allergic. He eats them like crazy, so does his non allergic sister.

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In response to the original topic of this thread - I haven't been able to find the new product in my area yet. But as soon as I do, I'll be sure & buy them! We love Philly Swirl pops, and I tell all my friends about them so they'll have them in their freezers when we visit [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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Sherlyn
Mom to 4 year old twins Ben & Mike - one PA & the other not.
Stay Informed And Peanut Free!

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I didn't mention, but suppose I should have, that we love Philly Swirl at my house too. Would love to see it more widely available -- like in that darn ice cream truck that has no peanut free, nut free products, milk free products!

T.

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jtolpin,

I agree it is "just ice cream" but I think you might have missed the bigger picture of my point.

My point was that it would affect me because it was on the shelf of national supermarket chains! Not one other product can claim that. If they decided to change that, it is a setback to what the industry does now.

It has nothing to do with the product itself. It has to do with people finally caring, listening and actually doing something.

Hope that clarifies.
Andrea

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>>I agree it is "just ice cream" but I think you might have missed the bigger picture of my point.

No, I understood your point. I just don't feel as emotional.. yet.

>>My point was that it would affect me because it was on the shelf of national supermarket chains! Not one other product can claim that. If they decided to change that, it is a setback to what the industry does now.

And it wouldnt affect me, because I am not at 'your level'. Everyones comfort zone is different. Currently, in our life, if Philly Swirl went under or started making PB products, I still wouldn't be buying the product... However, if we WERE buying the product, like most here, and one of those situations occurred, I dont know how I would feel... I cant answer that at this point. Maybe Id be upset, maybe I wouldnt. Maybe we'd be buying other products anyways, so it wouldnt be a concern, kwim?

Again, Im glad the product is out there for people who need it.

Another note: For us, we also are Wheat-free. I know one of the products is a sandwich... If you are nut AND wheat free, would you be concerned? (Rhetorical -- no answer necessary). If it was JUST that for us, maybe we wouldnt be concerned. Again, we're not 'there' yet, kwim?

Jason

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I, too have been impressed with Alex's strong desire to serve our community. I don't have any other co-founders calling me and asking my opinion and asking how they can help me like Alex has done numerous times. I wanted to post this link about their dairy free Stix - they are certified nut and gluten free:
[url="http://www.phillyswirl.com/products/stix.cfm"]http://www.phillyswirl.com/products/stix.cfm[/url]

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Jana

[url="http://www.seattlefoodallergy.org"]www.seattlefoodallergy.org[/url]

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[url="http//www.washingtonfoodallergy.org"]www.washingtonfoodallergy.org[/url]

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Quote:Originally posted by LaurensMom:
[b]My point was that it would affect me because it was on the shelf of national supermarket chains! Not one other product can claim that. [/b]

Hi Lauren's Mom,

I just wanted to clarify that for those of us in Canada, there are several products like this on national supermarket shelves, with "peanut-free" and/or "nut-free" labelling.

For example, Nestle chocolate bars, Chapman's ice cream products, Branson's cookies, Touche Bekery products, Dempster's fresh waffles, and I am sure there are more I have missed.

So for Canada, there are products that can claim this.. just clarifying so that people know that "peanut-free"/"nut-free" products with that labelling can exist in grocery stores, and can be successful products. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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Erik,
Thank you. I had no idea that there were products on shelves in Canada that were labeled peanut-safe. Actually, I think I did hear it before but forgot. I am in the US though and it is unheard of, as far as I know. You can get tons of "guarenteed" stuff though the internet and such but none just off the neighborhood market. Thanks for the correction.

jtolpin,
Out of simple curiousity, I'm really trying to understand your point. If someone can help me, please feel free to because I simply cannot see it.

jtolpin, I wouldn't be upset that PhillySwirl took their label off, per se. I'd be upset that we've lost visibility in the national market. Look at it from almost political standpoint instead.

Do your you or children read labels at all or just if it isn't a peanut obvious product, they don't have it?

Do you get excited at the prospect of the Consumer Food Allergen Labeling Protection Act (forgive me if I've mis-spoken the title) passing? What I'm talking about is the same thing only Alex is helping fight the battle from the inside, if you will.

If you could give 2 cents if the FALPA passed or not, then I see your point but if you are for that, then we are essentially "for" the same thing.

Ice cream is NOT the end all. It is the visibility. It is the starting of something bigger when it comes to understanding PA.

Also, when I say I'd be upset, I wouldn't be crying over any of this. I'd be upset in an emotional sense. More like, I'd be upset as if a "battle" were lost. Like you do now, we ate ice cream before PhillySwirl and the world never collapsed.

What am I missing?

[This message has been edited by LaurensMom (edited March 11, 2004).]

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Quote:Originally posted by LaurensMom:
[b]
Erik,
Thank you. I had no idea that there were products on shelves in Canada that were labeled peanut-safe. Actually, I think I did hear it before but forgot. I am in the US though and it is unheard of[/b]

Hi Lauren's Mom,

Yes.. several years ago it was unheard of here too, but with the increase in childhood peanut allergies and the increased awareness of PA, peanut-free schools, etc, the last few years we have seen more products with peanyt-free/nut-free labelling.

Of course, there is still a long way to go. Many manufacturers are afraid to put "peanut-free/nut-free" on their products as they are not certain how to guarantee that their products are 100% safe... it is not easy to ensure that every supplier for your product is totally safe.

I think every time we have a new product like this, it helps out greatly. It is great that Philly Swirl is including a peanut-free label, and I don't think we should be too demanding regarding "proof", "testing", etc as this will discourage companies from this. of course, we want to make sure it is peanut-free, but questioning them too much is a dis-incentive to put the label on.

I think it is great they are using the peanut-free labelling. I agree that this adds awareness for PA and also helps our children. For example, if they have a birthday party/school event/etc to attend and dessert/treats are being served, we can suggest products such as Philly Swirl. It also makes it easier for friends/family/co-workers to buy products that they know wil be safe for us. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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DIRECTLY FROM THEIR WEBSITE:

As always, all of our products are made in a Peanut/Tree nut free environment.

That even includes our break room where our employees eat their Peanut/Tree nut free meals!

What other company would go so far? I just sent an e-mail to Alex thanking him for all he has done for PA individuals.

Jaime [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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Please don't misunderstand my post:I cry alot for my kids,thats just me.

I am a very emotional person,I take a lot of things to heart,I feel a lot of other people's pain and sorrow it's just me.

No it's not the end of the world if my dd does not get Icecream,but it sure does put a [b] big smile on her face when she gets a philly swirl [/b] after all she has been through in 4 years I will do anything to put a smile on her face.Just about anything!!

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Oops!

I forgot to ask,
Does anyone have Alex's cell phone # ?
I really need to speak to him.
Thanks
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(synthia, oh...sorry...didn't mean that it wasn't OK to cry when your child is happy or disappointed, ice cream or not. I just meant to explain that for me it was the idea, the issue, the compassion and understanding.
Andrea)

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Back to the original issue --

I have not been able to find any of Philly Swirl's new products in my local store, only the sorbet's. & Costco has even stopped selling Philly Swirl altogether (at least near me). I would love to buy the new ice cream product but I'm just not the type to go demanding for it at my supermarket.

I do trust Philly Swirl's product. I often buy my daughter ice pops made by another company but if I see Philly Swirl in the store I will make a point to buy them because I want to support the company. I really think that they are a good company. but the products aren't as readily available as others.

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Ellen
Allergic to Shellfish/ Mom to Jesse 9/01 who has PA

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We have Philly Swirl sorbet pops at Costco in Toronto Canada [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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Hi everyone - I just wanted to add my own two cents here. I'm an adult-onset PA whose symptoms started about a year ago, and while I have not yet had the fortune of finding Philly Swirl in my frequented grocery stores, I absolutely would buy it at first sight, based solely on the knowledge of their labelling practices. I totally support the idea of a company openly labelling that their products are allergen-free, and I completely applaud the company owners for taking such a daunting task upon themselves. I have never had Philly Swirl, but my life would definitely be affected if they ever went away or changed their policy - my hopes for a better and safer future would be that much diminished. Thank you, Philly Swirl.

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This has got to be the most bizarre thread in Main Discussion ever! Is it a joke? Did I miss something???

Cindia

Um, regarding the post directly below this one, I guess you are right. I did find much weirder posts when I searched under Philly swirl.

[This message has been edited by Cindia (edited March 12, 2004).]

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Cindia,
Come on. I'm sure if you looked just a little deeper, you'd find ones much fore bizarre.

What is so strange about it? It isn't a joke.

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I thank any major manufacturer who wants to provide safe food that my child can eat. My child is only PA, but if she had other allergies, I'd be happy tht some of their products (if not the swirlwhich) were safe for her. I agree with Erik, and I see this as a political issue, too. I appreciate how responsive this company is- I have talked to them numerous times, and I have always felt that they are passionate about their business and are trying to survive in a horrible economy.

I appreciate everyone's thoughts on this matter, but I really don't want to offend or polticially "put off" a manufacturer who is willing to make safe food that my child can eat. I think that getting "individual manufacturers" on our side is the way we can have more choices in the future, so it's in my best interest to cozy up to these folks, so to speak.

If you look at their website, it is clear that they enjoy much more support from parents of children with celiac disease. They'd make a lot more money from the non pA community if they added peanut flavors to the ice cream sandwhiches, and they didn't do it. Anything with a peanut on the label seems to sell these days!

I will support this company in any way I can. The swirlwhiches only have 3 WW points, so it's for me and not just my kids! BTW, they are not availble in my community yet.

I am sorry if I have taken this thread further off track, but I am upset that some people seem to be bashing this company. They have to make a profit, and they have our best interests in mind. Buy it or don't buy it, but politically, let's help them keep it on the shelves and our plight more visible.

Why is it that it is ok for the makers of some products (t shirts, signs) to post on this board but not others? I'm not bothered by either- I want to know about all that is available and I will decide what items to purchase or brands to trust. Does that make sense? It's very early here and I don't think I'm totally awake yet!
Paula

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I didn't know that they had a new Swirlwich product. If it's soy free also, I will buy it, but I truly have not seen it yet. Thanks for the info.

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I have read through this thread several times and I am completely lost! Why are people getting mad that someone is "bashing" this company? Why are people writing that they are "appalled" at what they see here? Everyone who has posted has said something positive about this company. Where is the negativity? I just don't see it at all. I agree with Cindia that it's a weird thread. People are mad about the negative comments but I haven't seen any negative comments!

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You jumped in too late. The negative comments that sparked my initial response have since been edited.

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nancy023's picture
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The new swirlwiches look really yummy on the website, and the t-shirts are adorable. For $3.50 and two proofs of purchase, you can order one. I wish I had more boxes of Philly Swirl in the freezer, so I could order more t-shirts.

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In Massachusetts, with baseball season approaching...

When the red-sox lose you curse them out, because they stink.

When the red-sox win, you curse them out, because you KNOW they will lose.

Its a no win situation. A PP mentioned something about no negativity, etc, and that reminded me of that.

Lets see. Im happy that the product is out there for people with PA. I'm glad the bill has passed the Senate, and moving on.

If Philly Swirl wants to post here, by all means! Its nice to see companies that are in the PA corner. I wouldnt think its advertising. It could be am arketing expense, anyways. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Its nice to hear companies are proactive in their approach to allergies.

My kids dont read labels, someone asked. They eat what we buy them and we read the labels. I forget the question... something about nuts. We dont give them things with nuts, but if it says 'may contain', we hem/haw over it. Sometimes yes, we're comfy with it. Sometimes not, we dont buy it and buy an alternative. It IS an odd thread.

I hope I didnt offend anyone on it. I apologize if I did. Not my intent.

Jason

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smack's picture
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I think this is a wierd thread as well but I tend to think a lot of things are wierd [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img]

Anyway, even though I buy Chapmans ice-cream bars and ice-cream I do buy the Philly Swirl sorbet pops from Costco when they get them in.
I would love them to start making freezies since they are used more all year around(to soothe sore throats, when kids are sick etc).

Advertising is a part of business and it costs money to do it. Alex should be happy were all boasting about his products for free .
If he wants to advertise on this site he should pay Chris to do so.

[This message has been edited by smack (edited March 12, 2004).]

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Quote:Originally posted by smack:
[b]I would love them to start making freezies since they are used more all year around(to soothe sore throats, when kids are sick etc).[/b]

Hi Smack,

C-Plus freezies are safe. They come in 4 C-Plus flavours (orange, Wink, wildberry and tropical). You can find them at most grocery stores, especially in the warmer months. I am quite sure Kisko freezies are also safe, though I'd double-check to be sure.

So there are some other safe options in addition to Chapmans and Philly Swirl [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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Another Candian popping in here. (Nice to see you again Erik. [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img] )

LaurensMom said [b] Alex stopped posting on this site because people thought he was advertising when it was actually a member who "invited" him to the site to learn. He was never advertising. [/b]

I was one of those people. And while that was going on I sent him an e-mail and he responded. I basically told him to *put his money where his mouth was*. He talked about wanting to stay peanut-free - but seemed (to me) to be stuttering over the decision. Well, he did put his money where his mouth was. Literally. He now has my full support. I have posted about his product on other boards, including that it is peanut free and safe for celiacs.

Keeping peanuts out of his company could cost him money. Testing the product does cost him money. I appreciate what he is doing. Unfortunately I have not been able to purchase his product, but I still feel it is a BIG STEP FORWARD that an American company is doing this. Especially a company that has a popular and good product.

I'd like to add a fact that has not yet been posted here.

I also have a sesame seed allergy, and I know many other families here are dealing with that as well. When I saw Phillyswirl was adding sandwiches to their product line and one of them has graham I was concerned. Most graham crackers and crumbs that I can find are *may contain* for sesame seeds. So, I sent an e-mail to Alex to find out if it was safe. I explained that I was not asking him to make any changes for me, just let me know whether or not it was safe. He responded immediately, letting me know that he would check it out. I appreciate waiting for an accurate answer rather than get an immediate incorrect answer. When he got a response from his supplier he let me know that it is safe. (Anyone dealing with sesame allergy who would like a copy of it let me know by private e-mail, I think I kept it.)

***********

Personally, I couldn't ask for more from any company. I definitely would feel safe with this product. I feel safe enough that I have recommended it to others dealing with pa.

Fella's picture
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I, too, am fairly shy about posting but I could not help myself but to comment. I still do not understand why phiilyswirl is getting so much attention. They're in business to make money and I do not look at it any further then that. Why are we waidting so much of our time discussing ice cream.

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I think there is so much discussion because of poor labelling of products which results in uncertainty over which products are actually safe for us to eat. As this is one of the few products to state "peanut-free" on the packaging, people have a big interest in this company. If their "peanut-free" experience is successful, it could lead other companies to jump on the bandwagon. However, if it does not work and is a failure, it could result in a setback for those of us who want better labelling and more safe choices.

So it's not just about ice cream (even though ice cream is quite good). It's about the future of labelling. And it is also about the fact that this is actually a product which is totally safe. And it's not just Philly Swirl that gets this type of attention here at PA.COM - other PA safe manufacturers such as Vermont nut-free, Nestle Canada, Chapmans, Kellie's, etc get a lot of attention here [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

p.s. Anna Marie - nice to see you again too

[This message has been edited by erik (edited March 12, 2004).]

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smack's picture
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Thanks erik!

I just thought if say Philly Swirl made freezies I would rather buy from them since they actually say peanut/nut-free.
Same with Chapmans, I haven't saw any freezies from them yet.

Austin eats an assortment of freezies from different manufacturer's(but they don't specify on the package they are peanut/nut-free). They just don't have any warning so hopefully they are safe?

I try to support any company that makes nut/free products. I think we all should.

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LaurensMom's picture
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For those who say they suppport PhillySwirl, have you or would you be willing to give Alex your name/address? You'd get a coupon for a free box out of it.

I ask only because that is what I know he wants...to know where everyone is to know where to send stuff.

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He has my address.

I look forward to working with him!!!
Thanks Alex!
Love this site
Synthia

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Batman's picture
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smack - Not sure if Chapman's makes freezies, but they make popsicles. I have only been able to find them at IGA. My kids LOVE them.
BTW - the IGAs in Ontario have more Chapman peanut free products than I have ever seen in any other supermarket.

Rita

[This message has been edited by Batman (edited March 12, 2004).]

Anonymous
Anonymous's picture

Quote:Originally posted by LaurensMom:
[b]For those who say they suppport PhillySwirl, have you or would you be willing to give Alex your name/address? You'd get a coupon for a free box out of it.

I ask only because that is what I know he wants...to know where everyone is to know where to send stuff. [/b]

He has my e-mail and phone number. But, my understanding is that Costco doesn't accept the coupons and that's the only place I know of near me that sells them. Also, I don't have a membership. BUT, I am planning to have a friend with a membership pick me up some when she goes in a few months. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Ditto to Erik's response as to why Phillyswirl is getting so much *attention* here.

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Rita,

Thanks! We don't have IGA's in London anymore. The most Chapman products I have found are in No Frills and they are all ice-creams or ice-cream sandwich's.

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