letter writing campaign

Continental is the worst. They own/partner with NW -- why NW is so bad.

We are extremely worried about our upcoming flight to Florida on Northwest. We made the reservations a year ago, when all they offered was a $3 snack box that didn't contain any nuts. Now they sell for $1 a cashew-almond mix. Still no peanuts, but for a severely TNA boy, not a good thing.

I'd love to write to Northwest as well about their ridiculous and uninformed decision. Do you have any addresses or info. Somebody has got to do something, this whole industry is going the wrong direction with peanut/nut safety.

Quote:Originally posted by BeckyA:
[b]We are extremely worried about our upcoming flight to Florida on Northwest. We made the reservations a year ago, when all they offered was a $3 snack box that didn't contain any nuts. Now they sell for $1 a cashew-almond mix. Still no peanuts, but for a severely TNA boy, not a good thing.

I'd love to write to Northwest as well about their ridiculous and uninformed decision. Do you have any addresses or info. Somebody has got to do something, this whole industry is going the wrong direction with peanut/nut safety.[/b]

I know you said you already called, but you may want to call back and ask for the "disability liason" person...usually a higher level customer service rep, not the usual first tier rep you get on the phone when you first call.

good luck,
Adrienne

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30-year old survivor of severe peanut/tree nut allergy