JetBlue - Thumbs Up

did you fly out of boston and I was wondering if jet blue is still serving almonds? We had flight attendants on the flight out of boston that were boderline
rude. On the return flight again almonds were served BUT we had a very nice peanut allergic male flight attendant.

Did you ask Jet Blue to eliminate the almonds from the snack choices? I want to fly Jet Blue but not if they serve almonds on our flight. Curious if you asked them to eliminate almonds and they refused.

Both times they asked if we wanted the almonds removed from the snack try. I'm not as concerned about the almonds, although my kids are mildly allergic to them, because I don't notice the smell of almonds when they are opened in the cabin. My main concern is the peanut dust in the air when a plane-ful of people open them up all at one time. (Both my kids are highly allergic to peanuts.) I'd be interested if anyone has an opinion to this. Thanks!

I asked on the way to orlando and was told that the almonds WOULD be served but the attendant on the way to FLA was a %$^&*
On the way home I did not ask and the almonds were served.

My son is severely allergic to peanuts and moderately allergic (according to RAST test) to a variety of tree nuts. On a United flight a few years ago they served a snack pack with a few almonds mixed in which it seemed would be less risky than with peanuts, but I think that if enough folks are opening them at the same time...may still be creating an aerosol spray of nut dust. I would prefer not to gamble, especially since there is no way out when you are in an airplane. It makes for a very stressful flight.

The thing that bothers me most about the almonds on jetblue is that it is a whole pack, not just a few in a trail mix...Its a comfort zone decision for sure. It is amazing to me that the flight attendent would be unaccommodating, particularly when they have so many other snacks available to offer anyway!

We flew with them this summer. After I booked the flight, I found out that they served almonds all the time (use to be just at Passover week). I called them up and they put a memo with our information. When we checked in at the airport, the check-in clerk read it and immediately talked to her supervisor, and then called up to the gate. The gate attendant then talked to the pilot and agreed that the almonds would not be served. They wiped down our seats for us and we were allowed to pre-board to wipe them down ourselves and make sure everything was ok. We had a wonderful experience with them. However, since then I have really wanted to find a way to write a letter to the company to try and get them to change their minds about serving nuts, can't these airlines get it! They are really getting to be a big airline and if we could just get them to see there is no need for peanuts or nuts 30000 ft in the air! Anyway, still would like to know how to find the CEO's information to write. Sorry for rambling.

I just returned from a trip to Florida with my 2yr PA daughter. I flew JetBlue out of Boston on Jan 22nd. I was very impressed with how JetBlue handled the PA. They asked me if I was ok with them serving the almonds. They gave me the choice if I wanted the whole plane to go without or just three rows each way from us. My daughter has not been fully tested so I don't know if she is allergic to all nuts but for now the allergist says to stay away. The flight crew decided they would just not offer the almonds on the flight. They did also make an announcement that there was a PA child on board and to please not eat anything containing peanuts. My flight home from Orlando on Jan 29 was also good. Although I'm not sure if they served the almonds or not, no one asked me on this flight. They did however make the announcement about a young child with PA and not to eat anything.

JetBlue gets an A from this family!

We traveled last week and last night. On the way out of Boston, they made an announcement at the gate, on the plane, & even decided not to serve almonds since we weren't sure.

They refused to make an announcement on the way out of Oakland, but since it was a red-eye, not many people were eating anyway.

JetBlue is now our favorite airline by far!

Tahnks for all the positive experiences on Jet Blue! We're planning on travelling in December! I'm so relieved!

laurens mom we are flying jet blue out of boston. 12-8 let me know how you do (when booking) I will do the same

EsMom, We're leaving Boston on the 2nd and returning on the 10th. If I have a problem, I'll post (I'll have access). If I don't have problems, I probably won't remember to post before I get back, which is 2 days after you leave.

Thank you! when you booked did the airline note the allergy? Tell them another one is coming right behing you!!!

My son is allergic to peanuts & tree nuts. We've flown Jet Blue in the past year to Boston, Oakland & Las Vegas each time they were fantastic! We always inform them at the gate and once we board. Announcements are always made and as snacks they will serve the chips, cookies, but not the almonds. The flight attendants will also check in with us during the flight and have also told us that they had Epi Jr's on board. Good Luck.

Just made our reservations on Jet Blue to go to Disney in December. As soon as I mentioned peanut allergy to the rep taking our reservation (notice I said "rep"...I didn't have to go any further than the person who answered the phone!), she said, "This is what we have to do..." and she proceeded to tell me that we would be seated as close to the front of the plane as possible; that we would be in handicap seating if no one with a physical (e.g. in a wheelchair) needed the aisle space; that we were to pre-board so that we could clean seats and such; that they would make an announcement about not eating peanuts. She also went through a great deal of trouble to make sure our seats were just right. There are 7 of us travelling together. She preferred to see DD with a window seat with on our row with 2 of our party behind her so no one would accidentally touch her seat. She also told us to feel free to bring a sheet for the seats and/or medical masks. She said she offered that only to help us feel safe but stressed that they do this all the time and that I shouldn't worry.

Thumbs up, is right!!!

We just flew JetBlue back and forth between Boston and Oakland. While we didn't get the "warm and fuzzy" feeling that others had posted here, they did agree to not serve the almonds on both flights.

I got the sense on both flights that both the people at the gate and the flight attendants had never encountered someone before who requested this (which is surprising to me), but for both flights I got a confused stare by all involved. Once I explained may daughter's situation, they just kind of shrugged and said "ok, we won't serve the almonds," but like I said, they did not leave me with a "warm and fuzzy" feeling. But of course the most important thing is that we had a safe, nut-free flight.

We flew w/ our 6 year old PA/TNA son to Orlando the week of Nov 13-20 w/ Jet Blue. We will never fly w/ anyone else again. THEY GET IT!!!!

We also flew jet blue from Boston to Ft. Lauderdale on Thanksgiving week. It is an awesome airline!

We just flew JetBlue this past weekend. I still can't get over how it went (especially compared to Continental and now USAirways). They totally get it! They escorted my daughter on board to introduce her to the head flight attendant, they didn't serve cashews and made an announcement (without being asked) requesting that no one eat food containing nuts as there was a passenger with a life threatening allergy. If only other airlines would follow.

USAirways has partner airlines. United is one of these partners. Someone posted earlier that they were more helpful re: PA

See if they will let you change your tix to United

i posted in the travel section not aware that we had an airline thread..silly me! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] anyhow i just traveled feb 10th to fort laurderdale and back home again on the 17th. both times told jet blue about dd p.a. they were fantastic. they did not serve peanuts or any nut product at all. they served chips, and animal crackers and some kind of cheeze it cheap thing-y.. they took the allergy very seriously and made sure what seats we were sitting in and kept a very careful eye on us and made and announcement several times.. there was a woman that was eating cashews out of her purse sitting directly across from us and the flight attendant told her to put them away.. i didnt even notice that.. it was the crew that spotted it. thank god, not that my dd is all nut allergy but i dont take chances we avoid all nuts. i would definetly fly jet blue again.

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Life is not measured by the number of breaths we take, but by the
moments that take our breath away.

We just flew to/from Florida - jetBlue was great. The flight crews were very supportive.

I made a sure to write the jetBlue customer Service line to thank them for their approach and support. I wanted to reinforce that they have my business and that I left USAir as a customer because of their policy change.