Organic Valley Chocolate milk not safe

Hi all, I just wanted to warn you that Organic Vally 2% chocolate milk was not safe for tree nut allergies. It is process on the same line as tree nuts. They said no
peanuts were present though. This makes me wonder of their butter, etc are safe. That will be my next email. I will let you know what I find out.

Here is my email and response from them:

Hello,
I have a daughter who is severely allergic to peanuts and tree nuts. She can not even have trace amounts of them in her food or she will react. We've always bought Horizon chocolate milk, but yesterday my husband picked up your 2% half gallon chocolate milk in the store. Could you tell me if this milk could have been cross contaminated. Whether in your processing facility, or if the cocoa used in the milk could have been cross contaminated from the supplier you get it from?
Thank you,
Tiffany

Their response:

Hi Tiffany,

Thank you for contacting Organic Valley in regards to your allergen inquiry on our 2% Chocolate Milk.

I have been notified that our Organic Valley Reduced Fat 2% Chocolate Milk is produced in a facility which does not have peanut allergens present in the facility but does have treenut allergens present in the facility and on the same line. The individual ingredients used to produce Organic Valley Reduced Fat 2% Chocolate Milk, including the cocoa, do not have peanut or treenut allergens present in the production facilities.

We do not own our processing plants but rather contract with existing plants (which must comply with organic processing standards). The plants may at any time begin producing a new product that involves bringing an allergen into the plant. Plants have no legal obligation to inform us of that. However, they usually do tell us because it is part of their HAACCP plan (Hazard Analysis and Critical Control Plan).

Of course, each production facility practices a complete clean-up prior to organic processing, and all of the plants we contract with have Standard Operating Procedures they follow to avoid contamination with the ingredients from any other products run in their plants.

I hope this information is helpful, thanks and have a great day!

Sincerely,
Kayla Koenings
Organic Valley / Organic Prairie
CRM Administrator
CROPP Cooperative
888-444-6455 ext.3367
kayla.koenings@organicvalley.coop
LaFarge, WI 54639
A Farmer Owned Cooperative!