My sister recently had an allergic reaction to peanuts while eating a cheese pizza with her friends at Boston Pizza. Her friend ordered the Thai pizza which has some type of peanut sauce on it and it does say that on the menu.
The pizzas were cut with the same cutter resulting in cross contamination. The reaction started before even finishing the first slice. She tried to explain the situation to the waiter who basically said it was her own fault.
A couple of days later she went back to talk to the manager just to explain what happened and to try to tell them that there should be labels on the front doors and label on the menu and maybe even wash the cutters in between cutting pizza's. The managers response was that it was her own fault and did not seem concerned.
I also am allergic to peanuts and have eatin at Boston Pizza a few times and never thought something like this could happen.
I am now writing a letter to Boston Pizza, and the local newpaper to explain the situation to try to raise awareness about this. Does anyone have any sugestions or ideas on what I should include? I would hate to see this happen to someone else and I'm just trying to show them that this is a very serious allergy.
Best Regards,
Chad.
Wow! I am soooo disapppointed to hear that. I'm also very glad I've stuck to my rule of not eating pizza at Boston Pizza. I wondered if the cross contamination with that Thai pizza could happen. Sounds like it can. [img]http://uumor.pair.com/nutalle2/peanutallergy/frown.gif[/img]
I always just eat the lasagna and spinach salad. Also, every Boston Pizza I've ever eaten at (and I've eaten at a lot), I always mention my allergy and I've experienced great awareness on their part. Did the person who had the reaction mention their allergy when ordering the cheese pizza? If so, that might have alerted them to ensure using a clean cutter. I've had many restaurant folks tell me they were glad I informed them of my allergy so they could let the chefs know to use clean/fresh pans and utensils.
So, maybe you could mention that in your letter...that the allergic person can take their precautions, but then the restaurant has to do their part? That might be better than just accusing them of not knowing anything at all about PA, but I believe they do and they train their folks generally pretty well.
Best of luck.
Kyla