Boston Market

7 replies [Last post]
By Chris C. on Sun, 08-08-99, 04:17

I recently went to the Boston Market for dinner, and when I asked what the food might be basted with, and told the person at the counter that I was allergic to peanuts, he told me that I could not eat it. Apparently they inject oils into the birds and when I asked if it was peanut oil that they injected, he replied that it was not, but that it was an oil that could produce the same symptoms as peanuts in an allergic person. He did not know what kind it was, however. Does anyone else have information about another oil that would cause allergic reactions in peanut sensitive persons?

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By Mary on Sun, 08-08-99, 18:21

The website for Boston Market is [url="http://www.waiter.com/boston/"]www.waiter.com/boston/[/url] On that page you will also find their E-mail address.

Over a year ago, I called their headquarters at 1-800-365-7000, as noted on their restaurant doors, in my area. The customer service representative indicated that the company was aware of food allergies and sent me a complete print out of known allergens in their foods.

I would advise visiting the web site for Boston Market or calling them directly. Their print out was helpful.

[This message has been edited by Mary (edited August 08, 1999).]

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By Bug's mom on Wed, 11-17-99, 06:08

I'm glad I found your post. I have a 4yo son who was diagnosed with several protien allergies when he was 12mos. We were told that he would be likely to outgrow everything except the peanut allergy, and it's been true that we've been able to introduce dairy and eggs without any obvious problems. He's had two episodes involving facial swelling in the past. One was attributed to peanut oil in the fryer at a fast food place; the other involved our former dog. When all of this started, he was breaking out in hives if he touched milk, but there have been no problems, much less a serious one, for about two years now. Then a couple of nights ago we had Boston Market for dinner. As soon as my husband brought the chicken and side dishes in the house, my son began complaining that his eyes were 'tired'. Within a minute or so, they had swollen closed. His earlobes also swelled. He said he didn't have any breathing problems or an itchy throat (which had occurred during the dog episode), but he was very aggitated, and kept rubbing his nose and face on the wall and floor. We're 35 minutes away from the ER, so I gave him Benadryl and took him to a room with a good Hepa filter, where he began to feel better. When he got back out to the kitchen, though, he started feeling worse again, so we got rid of the food. It took about a day for the swollen eyes to get back to normal, but he's ok now. I'm taking him to the doctor tomorrow because I want to have his allergies re-evaluated. I'm not positive that he reacted to the smell of the food, but he hadn't eaten anything recently, nor had he been exposed to any animals or anything--so I'm suspicious. Also, we were originally told that his reactions are still basically superficial, skin-based reactions and that an Epipen isn't necessary. (We're a military family and don't have as much influence over our medical care as some families might enjoy.) But I think it's unfair, and potentially dangerous, to send him to preschool (and, in the Fall, to kindergarten) if he's likely to have a rapid reaction like this. I'm especially worried because his response seems to be getting stronger over time. Who's to say that one of these times the swelling won't progress to include his airway? We need to know what's going on and how to respond and so do his teachers.

Sue

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By Christine on Mon, 12-13-99, 13:45

Did anyone find any real proof that Boston Market was using a peanut-like or peanut substance in their marinade? We have eaten there twice in the past 30 days, and my peanut allergic son has not exhibited any problems. I had to call their customer service line two times regarding their food (mainly the side dishes) because my son also has an egg allergy. When I asked the representative about the chicken causing a reaction in some peanut allergic individuals he seemed baffled. Just thought I would ask this again in case there is something I've missed.
Christine

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By AnMaMc on Tue, 01-25-00, 16:48

This is new to me..I have a 5 year old son who is PA. We have known since he was 13 months old. We have had Boston Market and he has never had a reaction. I always felt safe with their food. Has anyone heard any updates concerning this?

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By Christine on Wed, 01-26-00, 14:44

AnMaMc,
Since my last post of December 13, we have carried out from there probably on two further occasions. My son has eaten the chicken, sweet potatoes, creamed spinach, and rice with no problems. I have called Boston Market two times and had them read me the ingredients and I have found NOTHING to indicate peanut ingredients. Eggs are another story....
Christine

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By DavisGal on Fri, 01-28-00, 21:52

My pa son and have eaten at Boston Market several times over the past years without any problems. I'm wondering if the oil the clerk was referring to was a soybean oil, as soybean and peanuts are both in the legume family.

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By Yonit on Sat, 04-29-00, 03:11

Walnuts in cranberry side dish!

FYI - my 2-year-old PA and tree nut son has eaten Boston Market food with no problems in the past. We've always asked, and we've always been told there are no nuts in their foods (except for their pies which are made elsewhere).

Tonight, my husband took my son with him to pick up the food, asked the server about the nuts (neglecting to emphasize WHY he was asking), and was assured no nuts. When we were eating at home, my husband suddenly hit on a piece of WALNUT in the cranberry side dish. My son had been eating it, so we became very worried and grabbed it all away, wiped off his hands and face, and watched him carefully. Thankfully there was no major reaction to speak of except some slight reddening around his mouth for about 10 minutes. He had tested only "2" for walnut with skin testing (4+ for peanut), and he'd never actually ingested any nuts. His first and only peanut reaction thus far was full body hives after skin contact with PB residue.

So, I'm not sure what this means for my son -did he just happen to NOT eat a walnut or any part of the cranberry sauce which may have touched one? Is he just less reactive -or perhaps not allergic - to walnuts? Has he been further sensitized by this exposure?

The only clear points are:
1) watch out for Boston Market's cranberry side dish if you are tree-nut allergic.
2) watch out for any other side dishes which might be contaminated by shared utensils, etc.
3)DON'T GET LAZY - like we did - ALWAYS talk to a superviser/manager - not a young or inexperienced server, and ALWAYS let them know WHY you are asking about nuts (i.e. this is a life-threatening allergy).

By the way, I did call the restaurant and reported the incident and took the opportunity to explain the seriousness of this allergy and what the consequences could be of giving erroneous information about ingredients. I got a weak apology.

------------------

[This message has been edited by Yonit (edited April 28, 2000).]

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